iSYS, LLC is providing outsourced Telecommunication Expense Management for the TSA, iSYS brought to the table a solution that was requirement driven which also utilized the pooling of minutes across all users within the respective carriers. The primary requirement for TSA was available coverage. iSYS built a coverage matrix based upon TSA site locations and the wireless carrier network availability, so that whenever an order for new equipment was ordered, the location of the end user would drive selection of the available carriers. The next requirements that were reviewed were for the functionality of the phone. Does the end user require data services, Push-to-Talk, text messaging, email retrieval, etc. iSYS provides the proper device and wireless service with the approved features at the lowest cost for TSA.

iSYS also provides detailed reports that helps TSA control their wireless expense. One of the most useful reports for TSA has been the zero usage report. This report has identified at least 1300 devices that have had zero usage for at least three consecutive months. TSA has either reallocated the devices for new order requests or cancelled the service to avoid paying for non-utilized services.

Savings realized through iSYS's management has allowed TSA to expand technology, such as offering easier access to email through the use of Blackberries and other Smart Phone Devices to more sites.

Overall, iSYS has been able to help reduce TSA’s monthly wireless spend by approximately 55%. This has been accomplished primarily through the use of a pooled plan which has eliminated overbuying of minutes for individual phones, under-buying of minutes for individual phones thus creating thousands of dollars of expensive overage costs, and allowing for all users within their respective carriers to share unused minutes. The reports have allowed TSA to manage expenses on an individual user basis to control misuse of government assets and services.

iSYS, LLC has been contracted by the Department of Homeland Security’s Headquarter Organization based in the National Capital Area to provide wireless telecom lifecycle management for all wireless devices including cellular phones, Blackberry/PDA, Air cards, and pagers. iSYS is providing a requirements driven program that utilizes all of the major cellular carriers for service. iSYS is building and maintaining a complete asset and service database of DHS-NCA devices.

The strategic goals are to:

1. Provide a comprehensive range of Wireless Communication Services for use throughout the Department through a centrally managed “One DHS” program that involves and supports the activities of DHS-NCA and other components as required; and
2. Acquire Wireless Services in the most effective and efficient manner consistent with the DHS mission and the CIO vision and priorities.

The project-specific objectives of the DHS-NCA Wireless Communications Services acquisition are to:

1. Combine all wireless related services under one “managed service” contractor who possesses optimal wireless technology expertise;
2. Reduce costs for wireless equipment and all related services, support, and operating costs;
3. Provide more efficient service utilizing industry best practices and state-of-the-art technologies;
4. Obtain and maintain optimal reception levels at all DHS usage sites; and
5. Provide DHS flexibility to purchase or lease wireless services and equipment and pay only for actual minutes used, such as bulk minutes for in-service/activated cellular devices.

DOD policy tasks Service and Agency Chiefs with responsibility for implementation of a comprehensive IA Program. iSYS has been awarded the project to provide Information System Security Engineering support services to assist and facilitate the assessment, implementation, integration, configuration, device policy development, training and documentation of Government provided GOTS and COTS IA controls and tools to support DLA’s enterprise architecture. iSYS team members work closely with program managers, project managers, system managers, system developers, DLA Computer Emergency Response Team (CERT) and IA professionals at the enterprise and enclave level to ensure implementation of appropriate IA controls throughout the overall life-cycle of systems and across the enterprise. iSYS is also responsible for providing support in developing installation and implementation standards and guides for IA support hardware and software.

Technology:

Internet Security System (ISS) suite for intrusion detection, intrusion prevention and vulnerability assessment (i.e., Site Protector 2.0, Fusion Module, Internet Scanner, System Scanner, Database Scanner, RealSecure Network Sensor, RealSecure Server Sensor, and RealSecure Desktop Protector); CheckPoint firewall suite; ArcSight security management product; server system logs (SYSLOG); and Ciscoworks network monitoring products. Additionally, contractor personnel shall have experience with HP/UX, Solaris, Microsoft Products including Active Directory and Exchange, TCP/IP protocol, and Remedy

The Federal Bureau of Investigation has undertaken a program to upgrade its Information Technology (IT) capabilities to support its agents in carrying out investigations. iSYS is a member of a team that is focused on the objective of replacing five complex legacy investigative applications as well as providing modern office automation tools. The replacement enterprise-wide system will serve over 30,000 users. It will incorporate state of the art technology including, image processing, heuristic search technology, inference engines, data warehousing concepts, and rapid application development. This project involves a full range of IT services from application development, system integration, system implementation, deployment, training, operations and maintenance.

Technology:

Oracle, Java, ClearCase, ClearQuest, Requisite Pro, Sun Solaris, PS8, Access

The Federal Bureau of Investigation (FBI) Laboratory's Combined DNA Index System (CODIS) blends forensic science and computer technology into an effective tool for solving violent crimes. CODIS enables federal, state, and local crime laboratories to exchange and compare DNA profiles electronically, thereby linking crimes scenes to each other and to convicted offenders. CODIS is implemented as a distributed database with three hierarchical levels, Local, State, and National. With over 800 users, CODIS is a nationwide system, which provides investigative leads for our nation’s law enforcement personnel. iSYS, as a member of an integrated team of IT companies, provides a comprehensive set of software development, training and operations and maintenance services to our customers. iSYS also assists in the operation and maintenance to the National DNA Index System (NDIS) under this program.

Technology:

Visual Basic.Net, C++, MS-SQL*Server, Visual Basic, Visual SourceSafe, Windows 2000 Server

iSYS is currently providing software engineering and development services in support of the FBI Laboratory's Explosives Reference Tool (EXPeRT). EXPeRT, the primary system used by FBI laboratory examiners in the forensic investigation of incidents involving explosive devices, is a web-based document repository containing laboratory examination reports, explosives research reports, underground publications, and manufacturer data. Specific activities related to EXPeRT include the development of a more efficient and effective method of uploading, searching and retrieving information pertinent to active and historical forensic bombing investigations, upgrade and insertion of relevant COTS products, incorporation of enhanced security and audit features in support of security and certification and accreditation activities, and ensuring that the system fits in to the FBI's TRILOGY IT infrastructure. A national release of EXPeRT to State and Local law enforcement agencies is currently in the planning stages. Plans are also underway for a global release to assist international law enforcement agencies.

Technology:

Oracle 9i, Cold Fusion MX, Verity Server, Windows 2000 Server

APSIN serves as the criminal justice information system for Alaska. APSIN resides on the state’s mainframe computer in Juneau with its resources primarily distributed via the state’s wide area network. APSIN serves federal, state and local law enforcement agencies across the state by providing access to state and federal law enforcement resources such as NCIC (National Crime Information Center), NLETS (National Law enforcement Telecommunications System), III (Interstate Identification Index), and others. APSIN also serves the Alaska law enforcement community by acting as a central repository for Alaska criminal histories, wanted persons, stolen items, missing persons, protective orders, person and address information, and others. APSIN also provides the law enforcement community with seamless direct access to information maintained by the Alaska Division of Motor Vehicles such as driving records and license and registration information. APSIN is also used by other criminal justice agencies such as state and local prosecutors offices, adult and juvenile probations, corrections, and others. Non-criminal justice users for professional licensing and for public inquiry or records requests also use APSIN. iSYS is providing system engineering, documentation and security engineering for this project.

Technology:

MS-Visual Studio.NET, MS-Office, MS-Project

Based on previous research, The National Institute of Standards and Technology (NIST) has developed prototype software tools for the analysis of DNA sequences. These tools assist in the development of tests/assays in the field of DNA diagnostics. iSYS was chosen to port these tools to be ported over to a web-based format so that members of the DNA diagnostics community can take advantage of their utility for free and over an accessible medium (the internet). The development of these tools will also lead to enhancements in terms of user interface and application functionality. iSYS provides a full range of software development service that is based upon the industry best practices that coincides with the principles of SEI CMM Level 3 practices.

Technology:

Java, Solaris, Oracle 9i, Windows 2000, XML

The Kansas Bureau of Investigation has undertaken the project to develop a comprehensive computerized casework processing system. Forensic laboratories nationwide can implement this system to enhance efficiency and the quality of the work product. The computerized casework system will increase DNA case output per examiner, which in turn will increase the number of DNA cases completed by forensic laboratories nationwide. Through the use of the computerized casework system, DNA case output can be increased without increasing DNA staff in forensic laboratories. The long term objectives of increased DNA case output nationwide will allow more laboratories to exam ‘no suspect’ cases for entry into CODIS, which by default will generate investigative leads for law enforcement and bring closure for the victims of crime. iSYS is responsible for complete end to end software development services for the development of this system. iSYS will provide requirements analysis, design, development, testing, deployment and operations and maintenance.

Technology:

Visual Basic.NET, XML, Laboratory Instrumentation, BEAST

Genetic Profiles Laboratory provides genetic testing to establish or disprove paternity through the use of advanced DNA testing technology. In support GPC, iSYS has designed, developed and tested the PatCalc© system. Working in close concert with DNA experts, iSYS has built PatCalc© from the ground up to ensure compatibility with most laboratory systems. PatCalc© is currently marketed to DNA laboratories nationwide. In addition to establishing or disproving paternity, PatCalc© can be used for determining kinship. Kinship determination has a wide range of applications that include identifying victims of mass disasters, assisting criminal justice investigators in identifying victims and suspects, and determining family history.

Technology:

Visual Basic.Net, XML, Wise Installation System

The Federal Convicted Offender Program (FCO Program) of DNA Analysis Unit II (DNAUII) located at the FBI Laboratory in Quantico Virginia is responsible for the maintaining a DNA database of the Federal convicted offenders. As part of FCO Program, DNA sample must go through a stringent process to meet Federal standards. The FBI has undertaken the effort of integrating an automated COTS sample tracking and control system to further automate the laboratory’s internal processes. iSYS as part of an integrated team is responsible for providing requirements analysis, customization, test, deployment, integration and project management support.

Technology:

STaCS, Windows 2000 Server, MS-Project